Je kunt eenvoudig een bestelling plaatsen via onze website door artikelen aan je winkelwagen toe te voegen en af te rekenen. We accepteren diverse betaalmethoden, zoals creditcards, iDEAL, PayPal en bankoverschrijvingen. Om alle betaalmethodes te bekijken, klik hier.

We offer standard and express shipping, depending on your location. Shipping costs and delivery times are calculated at checkout.

Ja, we verzenden naar verschillende landen. De verzendkosten en levertijden verschillen per locatie. U kunt hier de prijzen bekijken

Returns are accepted within 7 days of delivery, provided the item is unused and in its original packaging. Log in with your account and go to the order, then click on RMA/return. If you do not have an account please contact us first.

Once your order has been dispatched, you will receive a tracking number via email. This allows you to track your package on the courier's website. You can also view your order by logging into your account on our website via this link.

You can change or cancel your order before it has been shipped. This can be done after logging in with your account, you can still adjust orders here directly. If you do not have an account please contact our customer service to make changes.

If you receive a defective or damaged product, please contact us immediately. We will provide a replacement or refund.

You can reach our customer service via ourcontact page, by email at info@iwonatec.com, or by phone at +49 (0) 2452 97708-0