Order by 2 pm for same-day dispatch!

More than 25 years of experience

Over 10,000 products at great prices

  • SECURE SHOPPING

  • FAST SHIPPING

  • EXPERT SERVICE

  • FAIR PRICES

We've refreshed our shop – just for you!

Our shop has a brand-new look – with the IwonaTEC quality you know and trust, easier ordering and a secure checkout.

Help & FAQ

Shipping

Which countries do you deliver to?

We deliver to most European countries. For a full list of the countries we deliver to and further details, please see our Shipping and delivery information page.

How much does shipping cost and how long does delivery take?

Orders placed before 2 pm are usually dispatched on the same working day. The exact shipping costs and estimated delivery time for your address are shown at checkout, or you can check them in advance on our Shipping and delivery page.

Service & collection

Can I collect my order in person?

Yes, you can collect your order from our warehouse (Gladbacher Str. 69, 52525 Heinsberg) Monday to Friday between 9 am and 4 pm. Please note that we only accept cash payments on site.

How do I return an item?

You can withdraw from your order within the statutory 14-day period. To do so, please use our online withdrawal form or contact our customer service team by email.